Learning Program Coordinator

  • Компания: Неткрэкер Текнолоджи Казахстан
  • Город Казахстан, Алматы
  • Зарплата:
  • Размещено: 2025-05-08 16:26:21

Описание

Key Responsibilities
  • Collaborate with internal subject matter experts to co-develop structured training content and courses (learning design support).
  • Coordinate onboarding, upskilling, and reskilling programs for analysts, tailored to business needs and career growth paths.
  • Support training partner in the end-to-end implementation of learning strategies within the analysis domain.
  • Monitor the effectiveness of learning programs by analyzing feedback, assessment data, and learner outcomes.
  • Maintain and improve self-learning courses through tutoring support: answering learner questions, reviewing assignments, guiding group learning.
  • Review certification forms submitted by employees and managers as part of the accreditation process, ensuring alignment with role expectations.
  • Drive innovation through piloting and applying machine learning approaches in training development and delivery.
  • Contribute to building and maintaining a domain-specific knowledge tree, structuring competencies and knowledge areas.
Required Qualifications
  • Bachelor’s degree in a relevant field (Education, Business, IT, or Engineering)
  • 2+ years of experience in L&D, or instructional design
  • Understanding of telecom industry structure and BSS/OSS processes
  • Knowledge of BA/SA work practices, roles, and skill sets
  • Strong organizational and stakeholder management skills
  • Analytical mindset: ability to interpret learning metrics and course feedback
  • Excellent communication in English (verbal and written)
  • Experience in developing learning content with internal experts
  • Interest or experience in tutoring or delivering occasional training sessions
  • Familiarity with ML applications in education is a plus
We offer:
  • Professional growth and career development in the international business environment;
  • Medical insurance for employees, covering dental services;
  • Friendly atmosphere, sports activities and corporate events;
  • Salary will be discussed individually with the successful candidate.
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