Loss Prevention Coordinator

Описание

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

  Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

• Safety and Security

  1. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

  Policies and Procedures

  Maintain confidentiality of proprietary materials and information.

  Protect the privacy and security of guests and coworkers.

  1. Follow company and department policies and procedures.

  2. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

  3. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.

  4. Perform other reasonable job duties as requested by Supervisors.

• Fluent English

• Office Equipment

• Transmit information or documents using mail, or facsimile machine.
• Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.

• Computer/Software: Working Knowledge of Micros, Microsoft Excel, Microsoft Word.

  Office/ Job Equipment:

• Personal Protective Equipment
• Hand/Power Tools

• The rights

• To discuss the ways of improvement of service in his department
• To share with his colleagues and managers the feedback got from the guests.
• To participate in the company trainings
• To demand from his/her direct manager support for proper execution of the job description.

• The obligation

  The employee can be called to account for:

• Improper execution of his duties provided by this JD.
• Violation of the law during his/her works.
• Damage of the Employer’s belongings.