Front Office Receptionist

  • Компания: Американ Медикал Центерс Нур-Султан
  • Город Казахстан, Астана, микрорайон Шубар, улица Космонавтов, 62А
  • Зарплата:
  • Размещено: 2025-07-09 13:34:05

Описание

Front Office Receptionist – Medical Center

Job Duties:

  • Welcome and greet visitors, ensuring a warm and professional first impression.
  • Manage patient appointments and doctor schedules efficiently.
  • Handle incoming calls, provide accurate information, and direct inquiries appropriately.
  • Process patient registration and maintain accurate medical records.
  • Assist with insurance verification and Direct Billing procedures.
  • Provide cost estimates for medical services and collect payments.
  • Perform oral and written translations in/from English.
  • Ensure smooth patient flow and support medical staff with administrative tasks.
  • Maintain confidentiality of patient information per healthcare regulations.
  • Coordinate emergency patient needs and liaise with medical staff.
  • Assist with inventory management of front desk supplies and medical forms.
  • Follow clinic protocols and support administrative tasks as needed.

Requirements:

  • Diploma in administration, healthcare, or a related field.
  • Proficiency in Microsoft Office, Outlook, 1C, and Bitrix24.
  • Fluent English (C2 level), strong communication skills.
  • Experience in medical administration or hospitality preferred.
  • Ability to handle high-pressure situations with professionalism.
  • Excellent customer service and problem-solving skills.
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