Customer Support Agent (Russian-speaking)

  • Компания: Neo Group
  • Город , ,
  • Зарплата:
  • Размещено: 2025-08-05 14:19:13

Описание

We are looking for Customer Support Agents (Russian-speaking) to join our partner's Customer Support team on behalf of our partners!

Your Role:

  • Respond to customer inquiries and provide prompt and accurate assistance in Russian through chats, emails and calls.
  • Handle customer complaints and resolve issues effectively.
  • Ensure customer satisfaction through professional and courteous communication.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Identify opportunities for process improvements and provide feedback to management.

Requirements

  • Fluent in both Russian, advanced English.
  • Previous experience in customer support or a similar role.
  • Excellent communication skills, both written and verbal. Fast speed typing is a plus.
  • Strong problem-solving and conflict resolution skills.
  • Confident PC user (aware of cookies/cashу and why/when should clean them).
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Ability to work in shifts - Morning, Afternoon, Night. Ability to work 5 days a week (including weekends).

Benefits

  • Remote work opportunity.
  • Flexible working schedule.
  • Interesting product.
  • Salary and bonuses based on your performance.
  • Learning opportunities.
  • Career growth prospects.

Apply today and become a part of something truly spectacular!

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