Banqueting supervisor/Супервайзер по координации банкетов

Описание

What does BANQUETING SUPERVISOR do in a Hotel?

• Establish and improve the reputation of the hotel by offering a very personalised style of service as per the hotels standard operating procedures.
• Timely attend all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette.
• Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
• Promptly respond to all inquiries.
• Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquets function.
• Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guests general comfort and well being.
• Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) / Banquet Function Plan (FP).
• Prepare signage and menu items for all banquet events function.
• Study requirements of all booked banquets and functions to familiarize and ascertain the possibility of selling additional facilities, to produce extra revenue.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Ensure orders and requisitions for the Catering and Banquet departments are completed.
• Maintain departmental reports and procedures.

What is required for this position?

• A courteous, polite and well-spoken hotelier who is highly efficient and has excellent organizational skills and possess good team spirit.

• Experience in F&B.

• Should have a passion for providing the highest standards of service to the guests.

• Helpful and approachable to the guest and having the ability to promote hotel catering and events facilities and maximize sales opportunities at all times.

What we offer as a company?

Work in an international brand according to world standards
Social package, guarantees and security
Friendly and open team
Career Opportunities Access to Hilton learning and development programs
Access to the unique GoHilton employee program with special prices for accommodations and services at all Hilton hotels worldwide!

What else is IMPORTANT to us?

Your desire and desire for self-development and the development of other people in the hotel business will consist of the main selection participants!

We will be glad to meet you!