Account Management - Education Sector

Описание

Overview

Microsoft’s Education Account Team focuses on empowering customers on their AI journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As Account Management, you will have the opportunity to drive AI transformation in partnership with your customer, to achieve both Microsoft and customer business outcomes.

Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace AI technologies. With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

5+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformationOR Bachelor's Degree in Business, Technology, or related field AND 3+ years experience working in a relevant industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformationOR Master's Degree in Business Administration AND 2+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformationOR equivalent experienceOR 5+ years experience in working in a relevant industry (e.g., Education, Government), driving AI transformation, and/or other relevant work experience (e.g., consulting, technology)English and Kazakh language knowledge

Responsibilities

As the customer advocate you will develop and oversee the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met. You will engage with internal and external stakeholders on business planning, to promote mutually beneficial customer AI transformation strategies. You will orchestrate the full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft. You will proactively develop an understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business and advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. You will deliver Sales Excellence and lead and orchestrate extended virtual teams across our solution areas to consistently achieve growth in revenue and market share. You will build and maintain a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Will you gain deeper insights and knowledge through direct engagement in their customers’ business and operations. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect