We’re seeking a detail-oriented and proactive Crypto Payment Specialist to manage cryptocurrency payment operations, ensure seamless transactions, and support both internal teams and external partners. This role is ideal for someone with strong customer service skills, knowledge of digital assets, and a commitment to accuracy and compliance.
The Role
Manage day-to-day crypto payment processing, including deposits, withdrawals, settlements, and reconciliations.
Monitor and verify blockchain transactions to ensure accuracy and timeliness.
Collaborate with finance, compliance, and operations teams to resolve payment issues promptly.
Maintain up-to-date records of crypto transactions and generate reports for internal and external stakeholders.
Provide support to customers regarding payment inquiries, refunds, and troubleshooting.
Stay informed about crypto regulations, KYC/AML requirements, and security best practices.
Assist in optimizing payment workflows and integrating new crypto payment solutions.
Ideal Profile
Bachelor’s degree in Finance, Business, IT, or related field (or equivalent experience).
Experience in payments, financial operations, crypto exchanges, or fintech (1–3+ years preferred).
Strong understanding of cryptocurrencies, blockchain technology, and crypto wallets.
Familiarity with compliance, anti-fraud, and AML procedures in the crypto space.
Excellent problem-solving and analytical skills with high attention to detail.
Strong communication and customer service skills in English.
Ability to work in a fast-paced environment and handle multiple priorities.
What's on Offer?
Flexible working options
Fantastic work culture
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