Store Manager (MFC - Darkstore)

Описание

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients. You will be managing and coordinating one of our micro fulfillment centers (MFCs) focusing on safety, quality, customer experience, productivity, and fun!

THE JOURNEY

• Oversee daily operations of an Almaty MFC, ensuring adequate and well-trained staffing and addressing team needs.
• Manage and motivate pickers and leads through coaching, feedback, and performance reporting.
• Review forecasts to meet daily productivity targets. Coordinate physical and virtual workflows for timely product availability and dispatch.
• Allocate labor, lead meetings, assign duties, and conduct in-depth problem-solving to maintain continuous operations.
• Train and support employees on standard procedures, equipment, and software.
• Ensure pickers have the necessary tools and a safe work environment by identifying and resolving hazards.
• Report systemic issues and update SOPs as needed.
• Collaborate with cross-functional teams on initiatives and perform administrative tasks as required by management.

WHAT YOU WILL BRING TO THE RIDE

• 3+ years experience in operations, managing multidisciplinary teams, in a retail, distribution, or logistics environment.
• Good communicator, motivator, and strong with problem-solving.
• People management skills (team of 3-10).
• Prioritization and execution excellence.
• Good English knowledge.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• ️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?