The Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
Responsibilities:
Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issuesEnsures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standardsConduct necessary analyses to address client needsCommunicate resolutions to clientsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Previous relevant experience preferredExperience in customer serviceProven investigative, analytical and risk management skillsDemonstrated ability to present concepts and influence/lead changeConsistently demonstrate clear and concise written and verbal communicationConsistently deliver high-quality customer service with focus on building client relationship and achieving quality results
Customer Service Quality Lead (English + Russian/Ukrainian)
... of experience in quality assurance, customer service leadership, or a similar role. ... on the critical role of Customer Service Quality Lead. If you are ... apply. While prior experience in customer service, quality assurance, and training is ...
Компания: U Trust Insurance Agency LLCГород:, Astana,
Зарплата: Размещено:
kz.talent.com
Customer Service Quality Lead (English + Russian/Ukrainian)
... of experience in quality assurance, customer service leadership, or a similar role. ... on the critical role of Customer Service Quality Lead. If you are ... apply. While prior experience in customer service, quality assurance, and training is ...
Компания: U Trust Insurance Agency LLCГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Customer Service Quality Lead (English + Russian/Ukrainian)
... of experience in quality assurance, customer service leadership, or a similar role. ... on the critical role of Customer Service Quality Lead. If you are ... apply. While prior experience in customer service, quality assurance, and training is ...
Компания: U Trust Insurance Agency LLCГород:, Astana,
Зарплата: Размещено:
kz.talent.com
Customer Service Quality Lead (English + Russian/Ukrainian)
... of experience in quality assurance, customer service leadership, or a similar role. ... on the critical role of Customer Service Quality Lead. If you are ... apply. While prior experience in customer service, quality assurance, and training is ...
Компания: U Trust Insurance Agency LLCГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Key Account Manager
... its reputation for delivering exceptional service to our customers. Based close to the customer, the Senior Account Manager will ... influencing skills and a strong customer service skills – both external and internal. ...
Компания: FLSmidthГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Customer Service Representative (Remote)
... operations, we are hiring a Customer Service Officer who will play a key role in supporting and enhancing our customer service function remotelyIn this role, you ... experience).Proven experience in a customer service, client relations, or support role; ...
Компания: JobbermanГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Customer Service Representative (Remote)
... operations, we are hiring a Customer Service Officer who will play a key role in supporting and enhancing our customer service function remotelyIn this role, you ... experience).Proven experience in a customer service, client relations, or support role; ...
Компания: JobbermanГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Customer Service Representative (Remote)
... operations, we are hiring a Customer Service Officer who will play a key role in supporting and enhancing our customer service function remotelyIn this role, you ... experience).Proven experience in a customer service, client relations, or support role; ...
Компания: JobbermanГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Customer Service Analyst 2 - C10 - ALMATY
The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and ...
Компания: CitiГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Customer Service Specialist
... to ensure customer delivery satisfaction.Ensure Service Management System and ERP system ... orders, ensuring customer is aware of timelinesLead and coordinate complex Field Service activities, including personnel, spare parts, ...
Компания: HoneywellГород:, Kazakhstan,
Зарплата: Размещено:
kz.talent.com
Service Solution Manager
... the success of sales projects. Service branding: Undertake the regional service brand building plan, implement service marketing communication activities in the account department based on customer requirements and development objectives of ...
Компания: Хуавей Текнолоджиз КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Business Analyst / System Analyst
... unbroken service delivery track record of over 25 years, our unique combination of technology, people, and expertise helps companies transform their networks and improve customer experiences. We are currently looking for a Business Analyst System Analyst ...
Компания: Неткрэкер Текнолоджи КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Head of Customer Relations, Central Asia & India
... alignment between commercial, operational, and service functions.What you’ll doDrive customer engagement strategies, acting as a ...
Компания: FLSmidthГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Head of Customer Relations, Central Asia & India
... alignment between commercial, operational, and service functions.What you’ll doDrive customer engagement strategies, acting as a ...
Компания: FLSmidthГород:, Karaganda,
Зарплата: Размещено:
kz.talent.com
Field Service Engineer
... a conclusion, goal, or judgment. Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect ...
Компания: Катерпиллар Центральная АзияГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Customer Service Representative (Advanced English)
... equivalent (Bachelors degree preferred). Proven customer service experience in a similar role ( ... a passion for providing exceptional customer service, we would love to hear ...
Компания: U Trust Insurance Agency LLCГород:Казахстан, Астана
Зарплата: Размещено:
astana.hh.kz
Customer Service Representative (English and Russian/Ukrainian are required)
... and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.Position Overview:As a Customer Service Representative, you will play a ... exceptional customer service, we would love to hear ...
Компания: U Trust Insurance Agency LLCГород:, Astana,
Зарплата: Размещено:
kz.talent.com
Customer Service Representative (English and Russian/Ukrainian are required)
... and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.Position Overview:As a Customer Service Representative, you will play a ... exceptional customer service, we would love to hear ...
Компания: U Trust Insurance Agency LLCГород:, Astana,
Зарплата: Размещено:
kz.talent.com
Customer Service Representative (English and Russian/Ukrainian are required)
... and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.Position Overview:As a Customer Service Representative, you will play a ... exceptional customer service, we would love to hear ...
Компания: U Trust Insurance Agency LLCГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Customer Service Representative (English and Russian/Ukrainian are required)
... and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.Position Overview:As a Customer Service Representative, you will play a ... exceptional customer service, we would love to hear ...
Компания: U Trust Insurance Agency LLCГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Service engineer, In-vitro Diagnostics
... and solve issues and collect customer needs, assist marketing in carrying out service activities for key customers and key business opportunities Empower service channels – Develop service channels and improve the service capabilities of channels, train ...
Компания: Mindray Medical KazakhstanГород:Казахстан, Алматы, проспект Достык, 192/2
Зарплата: Размещено:
almaty.hh.kz
Control Field Service Engineer
... and writing. Crucial for Report, Customer interaction and communication with ENG HQ technical alignment)Have strong customer service-orientation, and the ability to ...
Компания: Baker HughesГород:, Astana,
Зарплата: Размещено:
kz.talent.com
Software Support Engineer
... and the safety of others Customer Service & Support * Be part of a ... requirement from business or customer, proactively pivot to new directions * Customer Centric & Solution Focused: Ensure our customer service lifecycle is delivered in partnership, ...
Компания: Hexagon Mining, Inc.Город:, Almaty,
Зарплата: Размещено:
kz.talent.com
iGaming Customer Support Specialist
... as a Customer Support Agent, where your strong customer service skills and interest in the ... Qualifications: Previous customer service experience (iGaming experience is a plus). Tech-savvy, with a passion for customer service and the ability to quickly ...
Компания: GamdomГород:, Astana,
Зарплата: Размещено:
kz.talent.com
Project manager
... the organization Establishes excellence in customer service (internal external) as a value ... requirements to ensure utilization and customer service targets are met. Participate in ...
Компания: KZF ServiceГород:Казахстан, Атырау
Зарплата:
от 500000 до 1600000 KZT
Размещено:
atyrau.hh.kz
Customer Support Consultant (English)
... customers, friendly and problem solving Customer Support Consultant. We offer a ... . The company provides a popular service for thousands of customers in ... manage and prioritize several tasks. - Customer service skills, ability to communicate with ...
Компания: IT_SelectionГород:Казахстан, Алматы
Зарплата:
от 1200 до 1400 USD
Размещено:
almaty.hh.kz
Customer Support Manager
... have a passion for customer service and a knack for leadership? Were searching for a Customer Support Manager on behalf ... for exceptional customer service. Shaping the Future: Youll be ... understanding of customer service KPIs and proficiency in influencing ...
Компания: Neo GroupГород:, ,
Зарплата: Размещено:
kz.talent.com
Call Center Team Lead (iGaming)
... motivation and professional development. 2. Customer Service Excellence Monitor service quality to ensure adherence to company standards. Resolve escalated customer issues and disputes efficiently. Enforce customer service protocols and best practices. 3 ...
Компания: DIGITAL PEOPLE (ДИДЖИТАЛ ПИПЛ)Город:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Account Management - Education Sector
... most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace AI technologies. ... advocates on behalf of the customer internally, ensuring requests and needs ...
Компания: MicrosoftГород:, ,
Зарплата: Размещено:
kz.talent.com
Executive Chef-B
... in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere ... . • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand ...
Were Hiring: Business Analyst Location: Remote About ... the Role: Business Analyst As the Business Analyst, you will be at the ... independently build cohorts and customer segments from raw data — not ... creative and proactive analyst with a curious mind, able ...
Компания: Genesis Group AGГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Junior Business/System Analyst
... Junior Business System Analyst for a German insurance project. The role focuses on helping develop a portal to unify and improve the B2B2C customer experience. Our customer is a world leader ... diagrams), service interactions (UML sequence diagrams). Compiling ...
Компания: AndersenГород:Казахстан, Астана
Зарплата: Размещено:
astana.hh.kz
(Fluent English and Russian) Customer Support Consultant, crypto (remote)
... and written) Experience in customer service Personal or professional experience in ... a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Atyrau,
Зарплата: Размещено:
kz.talent.com
(Fluent English and Russian) Customer Support Consultant, crypto (remote)
... and written) Experience in customer service Personal or professional experience in ... a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Aktau,
Зарплата: Размещено:
kz.talent.com
(Fluent English and Russian) Customer Support Consultant, crypto (remote)
... and written) Experience in customer service Personal or professional experience in ... a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Shymkent,
Зарплата: Размещено:
kz.talent.com
(Fluent English and Russian) Customer Support Consultant, crypto (remote)
... and written) Experience in customer service Personal or professional experience in ... a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
(Fluent English and Russian) Customer Support Consultant, crypto (remote)
... and written) Experience in customer service Personal or professional experience in ... a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Astana,
Зарплата: Размещено:
kz.talent.com
Outdoor Sales Representative / Сыртқы сауда өкілі
... and maintain stable customer relationships.3) More than three ... have to resign these customer information on the CRM system, then our sales team will contact these customers to give price list and provide related service until they close the deal, ...
Компания: BESTSUPPLIERS GLOBALГород:Казахстан, Алматы
Зарплата:
от 500 до 1000 USD
Размещено:
almaty.hh.kz
Dynamics 365 Senior CRM/CE Functional Consultant
... of Microsoft Dynamics 365 Field Service, Customer Service, Sales, and Marketing solutions — evaluating ... and customize Dynamics 365 Field service, customer service, sales and marketing based on customer requirements Work closely with developers ...