The Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
Responsibilities:
Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issuesEnsures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standardsConduct necessary analyses to address client needsCommunicate resolutions to clientsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Previous relevant experience preferredExperience in customer serviceProven investigative, analytical and risk management skillsDemonstrated ability to present concepts and influence/lead changeConsistently demonstrate clear and concise written and verbal communicationConsistently deliver high-quality customer service with focus on building client relationship and achieving quality results
The Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer ...
Компания: CitiГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Key Account Manager
... its reputation for delivering exceptional service to our customers. Based close to the customer, the Senior Account Manager will ... influencing skills and a strong customer service skills – both external and internal. ...
Компания: FLSmidthГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Customer Service Representative (Remote)
... operations, we are hiring a Customer Service Officer who will play a key role in supporting and enhancing our customer service function remotelyIn this role, you ... experience).Proven experience in a customer service, client relations, or support role; ...
Компания: JobbermanГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Customer Service Representative (Remote)
... operations, we are hiring a Customer Service Officer who will play a key role in supporting and enhancing our customer service function remotelyIn this role, you ... experience).Proven experience in a customer service, client relations, or support role; ...
Компания: JobbermanГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Customer Service Representative (Remote)
... operations, we are hiring a Customer Service Officer who will play a key role in supporting and enhancing our customer service function remotelyIn this role, you ... experience).Proven experience in a customer service, client relations, or support role; ...
Компания: JobbermanГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Mgr-Reservations
... for guest relations. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before ...
The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and ...
... the success of sales projects. Service branding: Undertake the regional service brand building plan, implement service marketing communication activities in the account department based on customer requirements and development objectives of ...
Компания: Хуавей Текнолоджиз КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Business Analyst / System Analyst
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Компания: Неткрэкер Текнолоджи КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
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... and enthusiastic English Speaking Customer Support Lead on behalf of our partners. If youre passionate about customer service, fluent in English, and ready ... (English) Strong understanding of customer service operations, including ticketing systems, live ...
Компания: Neo GroupГород:, ,
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kz.talent.com
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Компания: 780 FLSmidth LLPГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
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Компания: 780 FLSmidth LLPГород:, Karaganda,
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kz.talent.com
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Зарплата: Размещено:
kz.talent.com
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Компания: GamdomГород:, Astana,
Зарплата: Размещено:
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... company is hiring a Customer Service Specialist.This role manages customer orders, ensures timely processing, and provides excellent service. It works with finance, marketing, ... 2 years of experience Customer service Ability to work constructively and ...
Компания: ManpowerГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Executive Sous Chef
... in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere ... . • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand ...
... in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere ... . • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand ...
Were Hiring: Business Analyst Location: Remote About ... the Role: Business Analyst As the Business Analyst, you will be at the ... independently build cohorts and customer segments from raw data — not ... creative and proactive analyst with a curious mind, able ...
Компания: Genesis Group AGГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Specialist Customer Service
... . Deliver the highest level of customer service and respond in a timely ... of overall work experience in Customer Service or Supply Chain. A high ...
Компания: adidas KazakhstanГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Customer Success Partner Senior Advisor
... provide recommendations and prepare the customer to make the best use ... be a voice of the customer to internal SAP stakeholders. You ... . You have a focus on customer service mindset and customer empathy.You have a passion ...
Компания: SAPГород:, Nur-Sultan,
Зарплата: Размещено:
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Senior Project Manager
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Компания: 780 FLSmidth LLPГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Assistant Front Desk Manager
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Зарплата: Размещено:
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... Hiring Manager.Qualifications3+ years of customer service experience.Tenure as a Sr. ... , and multi-tasking skills required.Customer service skills including call de-escalation techniques and a commitment to quality service.Self-motivated with the ability ...
Компания: VisaГород:, Kazakhstan,
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... -facing roles such as Support, Customer Success, Sales or Account Management. ... work areas: [ ] Collaborate daily with Customer Care and Sales to nurture ... , EU, and South East Asia. Customer Success team that impacts product. ...
Компания: BirchГород:, ,
Зарплата: Размещено:
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(Fluent English and Russian) Customer Support Consultant, crypto (remote)
... and written) Experience in customer service Personal or professional experience in ... a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Shymkent,
Зарплата: Размещено:
kz.talent.com
(Fluent English and Russian) Customer Support Consultant, crypto (remote)
... and written) Experience in customer service Personal or professional experience in ... a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Atyrau,
Зарплата: Размещено:
kz.talent.com
(Fluent English and Russian) Customer Support Consultant, crypto (remote)
... and written) Experience in customer service Personal or professional experience in ... a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Aktau,
Зарплата: Размещено:
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(Fluent English and Russian) Customer Support Consultant, crypto (remote)
... and written) Experience in customer service Personal or professional experience in ... a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Almaty,
Зарплата: Размещено:
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(Fluent English and Russian) Customer Support Consultant, crypto (remote)
... and written) Experience in customer service Personal or professional experience in ... a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Astana,
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Logistics Operations Coordinator
... sales, pricing, procurement, warehouse, and customer service teams to align freight operations ... -paced environment. Effective communication and customer service skills. Prioritize workload efficiently. Work ...
Компания: ManpowerГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
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Зарплата: Размещено:
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... contact for customers, ensuring excellent customer service and timely communication. Address customer inquiries, provide shipment updates, and ... sales, pricing, procurement, warehouse, and customer service teams to align freight operations ...
Компания: ManpowerГород:Казахстан, Алматы
Зарплата:
от 700000 до 700000 KZT
Размещено:
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BI Analyst of AI Data
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Компания: Home Credit BankГород:Казахстан, Алматы, улица Зеина Шашкина, 1/1
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(fluent Kazakh) Customer Support Consultant, crypto (Kazakhstan, remotely)
... months of experience in a customer support role Personal or professional ... is a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... industry leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Aktobe,
Зарплата: Размещено:
kz.talent.com
(fluent Kazakh) Customer Support Consultant, crypto (Kazakhstan, remotely)
... months of experience in a customer support role Personal or professional ... is a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... industry leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Pavlodar,
Зарплата: Размещено:
kz.talent.com
(fluent Kazakh) Customer Support Consultant, crypto (Kazakhstan, remotely)
... months of experience in a customer support role Personal or professional ... is a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... industry leader in premium outsourced customer support and turned global with ...
Компания: SupportYourAppГород:, Shymkent,
Зарплата: Размещено:
kz.talent.com
(fluent Kazakh) Customer Support Consultant, crypto (Kazakhstan, remotely)
... months of experience in a customer support role Personal or professional ... is a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... industry leader in premium outsourced customer support and turned global with ...