Handles and resolves customers’ issues via phones (inbound and outbound), emails and online chatting tools (including social chat).
Guarantees an unparalleled customer service experience and preserve the image of the company since they are the first line of communication within the customers.
Can provide commercial approach to the customer with outstanding capability to present promotions and brand information that aims conversions and brand turnover.
Meets or exceeds KPI targets on effectiveness and efficiency.
Provides quality and accurate service.
Escalates issues to specific superior/s.
Follows instructions of immediate superior and/or Officer(s)-on-Duty.
Gives feedback and suggestions to immediate superior for issues and procedures, etc.
Coordinates well with other CS, superiors and colleagues from other departments.
Responsible and has the initiative to take part in the department’s growth and development.
Provides answers and solutions to customers in a professional manner.
Flexible in shifting schedule.
Demonstrates extensive knowledge in products and system tools.
Strictly follows internal department procedures and complies with company-wide rules and policies.
Performs any task assigned by their superior.
Requirements:
Preferably a college graduate.
Must have good Kazakh, Russian communication skills, both written and spoken.
Must have good typing skills (at least 50 WPM).
Preferably with customer service experience.
Preferably with online gaming knowledge.
Displays excellent problem solving and people skills
Must be independent, self-motivated, show initiative and has a strong sense of ownership/responsibility.
Supportive of company goals and objectives, deliver departmental/team results and key objectives.
... , and encouraging team spirit. Handle customer complaints an assertively, and efficiently, Handle problem customers assertively and diplomatically, Support the provision of healthy and ...
Компания: ТЛСконтакт КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Customer Support Engineer (no calls)
... .We are looking for a Customer Support Engineer to work 5 2 ... clients, primarily in English. Provide customer support through messaging platforms, analyze reported ...
Компания: Connectivity Solutions (Коннективити Солюшнз)Город:Казахстан, Алматы, улица Тимирязева, 28В
Зарплата: Размещено:
almaty.hh.kz
Head of Unit – AI Assistants
... integration with bank systems and customer channels. Monitor performance metrics (e.g., customer satisfaction, resolution rates, usage analytics) to assess impact and identify areas for enhancement. Support ongoing tuning and maintenance of ...
Компания: Home Credit BankГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
National Sales Manager
... understand organizational sales performance › Generating customer insights Synthesize data, findings, and integrate data analysis into sales planning and execution. Support data-driven decision making throughout ...
Компания: «Др. Реддис Лабороторис» КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Field Rep Development Program (Almaty, Kazakhstan)
... drive strategy alignment and customer loyalty. 1–3 year Developmental ... to drive strategy alignment and customer satisfaction. Job placements support the employee to eventually become ... Strategy, Marketing & Sales and Product Support. The role you will be ...
Компания: Катерпиллар Центральная АзияГород:Казахстан, Алматы, улица Кунаева, 77
Зарплата: Размещено:
almaty.hh.kz
Technical support engineer
... : - High-quality and efficient technical customer support —- Installation and commissioning of systems ...
Компания: Axess Kazakhstan (Аксесс Казахстан)Город:Казахстан, Алматы, Медеуский район, улица Керей-Жаныбек Хандар, 558
Зарплата:
от 370000 до 500000 KZT
Размещено:
almaty.hh.kz
Associate / Senior Associate to Digital &Technology Consulting
... to enhance the customer experience and optimising business operations, ... technology digital environment: Associate: 0-4 years of work experience Senior Associate: 4+ years Basic coding skills ... issues in support of enterprise architecture and technology ...
Компания: PricewaterhouseCoopersГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Outdoor Sales Representative
... develop and maintain stable customer relationships.3) More than three ... :1) Establish and develop customer relationships, complete at least 20 new customer information collection and relationship building ... have to give some support in the process. Once we ...
Компания: BESTSUPPLIERS GLOBALГород:Казахстан, Алматы
Зарплата:
от 400 до 800 USD
Размещено:
almaty.hh.kz
Client Operations Management & Support Specialist
Customer Support Specialist Starting salary from ... -first company. We support U.S.-based businesses across ... a Client Operations & Support Specialist, you’ll start by mastering ... level of professionalism and customer satisfaction. Depending on your interests ...
Компания: OUTSOURCE PROГород:Казахстан, Алматы, улица Николая Чаплина, 71/66
Зарплата:
от 500 до 2000 USD
Размещено:
almaty.hh.kz
Senior Associate to Forensic team, Advisory
... potential financial crime, support clients responding to regulatory enquiries, deal with cybersecurity breaches and provide expert advice and opinions in legal proceedings. Purpose-led work you’ll be part of As a Senior Associate, you’ll work as ...
Компания: PricewaterhouseCoopersГород:Казахстан, город Алматы, проспект Аль-Фараби, 34
Зарплата: Размещено:
almaty.hh.kz
Senior Associate to Forensic team, Advisory
... potential financial crime, support clients responding to regulatory enquiries, deal with cybersecurity breaches and provide expert advice and opinions in legal proceedings. Purpose-led work you’ll be part of As a Senior Associate, you’ll work as ...
Компания: PricewaterhouseCoopersГород:Казахстан, город Алматы, проспект Аль-Фараби, 34
Зарплата: Размещено:
almaty.hh.kz
Customer Success Manager
... . We are looking for a Customer Success Manager whose main responsibility ... B2B clients (sales, service, sales support). Experience working with large international ... channels. Experience in IT service support solutions is an advantage. Familiarity ...
Компания: effieГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Customer Communication Center Executive
... to meet demand. Analyzing External customer needs by collecting data and ... effectively and efficiently. Ensuring that customer Consumer Distributor complaints are resolved ... at the first point of customer interaction and in accordance with ...
Компания: Coca-Cola İçecek Kazakhstan ( ТОО СП «Кока-Кола Алматы Боттлерс» )Город:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Customer Services Representative
... . Role DefinitionProvides first line of support, coordination of services, problem resolution ... that information in creating customized customer solutions.Data Gathering & Analysis: Knowledge ...
Компания: Катерпиллар Файнэншл КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Fraud Prevention Process Owner
... closely with tech, operations, and customer support teams Ensure seamless integration of ... record in developing and implementing customer-friendly fraud policies Strong analytical ...
Компания: Smart Solutions PersonnelГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Manager Digital Capabilities KZ&CAS
... , including CRM, frontline applications, Messengers, Customer Care solutions, web, and e- ... initiatives drive business outcomes, enhance customer experience, and align with strategic ... to highest working standards. Relocation support is not available for this ...
Компания: Филип Моррис КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Cтарший агент по работе с VIP-клиентами (VIP Сustomer Service Supervisor)
... seamless end-to-end customer journey as part of the ... vacant position of VIP Customer Service Supervisor (Head of the ... perform high-level quality customer-service in VIP-lounges of ... or errors Leading Customer Service projects Supporting other operational ...
Компания: TAV KAZAKHSTAN OPERATION SERVICES (ТАВ КАЗАХСТАН ОПЕРЭЙШН СЕРВИСИС)Город:Казахстан, Алматы, аэропорт Алматы
Зарплата: Размещено:
almaty.hh.kz
Sales Representative
... given targets and delivers operational customer sales support on a daily basis 6. ...
Компания: ZF Aftermarket KazakhstanГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Sales Representative
... given targets and delivers operational customer sales support on a daily basis 6. ...
Компания: ZF Aftermarket KazakhstanГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
EHS Manager
... of telecom risks and be customer interface. KEY RESPONSIBILITIES To support the effective adopt and implementation ...
Компания: Хуавей Текнолоджиз КазахстанГород:Казахстан, Алматы, проспект Достык, 210Б
Зарплата: Размещено:
almaty.hh.kz
Head of Professional Services
... -quality and cost-effective support to customers; To develop and implement programs to evaluate and monitor customer service and support processes across the region and ... To lead and develop the customer support organizational structure in accordance with ...
Компания: Рош КазахстанГород:Казахстан, Алматы, проспект Достык, 210
Зарплата: Размещено:
almaty.hh.kz
Tech support engineer (L3)
... thrive. About As a Technical Support Specialist, you will play a ... of experience as a technical support specialist. B2B customer tech support experience is a plus. Should ...
Компания: SyrveГород:Казахстан, Алматы
Зарплата:
от 1700 USD
Размещено:
almaty.hh.kz
Retail marketing specialist for wholesale partners
... specific omni channel marketing needs. Support in the planning and gaining ... training, reports and required changes. Support the agreed promotional plan that ... excellence to maximize sell-out. Support seasonal sell in delivery through ...
Компания: adidas KazakhstanГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Specialist Omnichannel WHS KAZ
... specific omni channel marketing needs. ·Support in the planning and gaining ... excellence to maximize sell-out. ·Support seasonal sell in delivery through ... reporting across omni channel executions. ·Support on training to the Back ...
Компания: AdidasГород:, Алматық,
Зарплата: Размещено:
kz.talent.com
Specialist Omnichannel WHS KAZ
... specific omni channel marketing needs.· Support in the planning and gaining ... global and local moments.· Support high level execution of the ... excellence to maximize sell-out.· Support seasonal sell in delivery through ...
Компания: adidasГород:, Алматық,
Зарплата: Размещено:
kz.talent.com
Admin Support Coordinator in IT
... role, you will provide crucial support for daily activities in change ... change management efficiency. Provide support with IT project management. Provide backup support to the IT Service and ... in an administrative or support role within IT service or ...
Компания: Deloitte DKUГород:Казахстан, Алматы, проспект Аль-Фараби, 36
Зарплата: Размещено:
almaty.hh.kz
Junior Customer Success Specialist
... the Kazakhstan Commercial Team.Junior Customer Success Specialist is a pivotal ... as the ability to grow customer intimacy through regular (daily weekly) ... to existing services.The Junior Customer Success Specialist role will have ...
Компания: NielsenIQГород:, Алматы,
Зарплата: Размещено:
kz.talent.com
Senior Network Security Engineer
... the requested documentation and demonstrations Support and development of the network security environments for our internal and customer solutions. Required Skills: Solid experience ...
Компания: Неткрэкер Текнолоджи КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Business Analyst / System Analyst
... transform their networks and improve customer experiences. We are currently looking ... implementation of internal products and customer solutions in different areas. Contribute ...
Компания: Неткрэкер Текнолоджи КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Partner Operations Supervisor
... enhancing partner satisfaction, customer experience, and courier efficiency THE JOURNEY Monitor & Support Performance: Track key partner metrics ( ... : 1+ year in customer service, operations, account management, or field support—ideally in a tech company, ...
Компания: Glovo KazakhstanГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Key Account Management Specialist
... MT accounts, building and executing customer strategies and business plans on ... ensure task completion Growth mindset, customer & consumer focus, accountability and responsibility ...
Компания: ЮНИЛЕВЕР КАЗАХСТАН (ТМ, Unilever)Город:Казахстан, Алматы, проспект Абылай Хана, 53
Зарплата: Размещено:
almaty.hh.kz
Senior Network Security Engineer
... the requested documentation and demonstrations Support and development of the network security environments for our internal and customer solutions. Required Skills: Solid experience ...
Компания: Неткрэкер Текнолоджи КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Service Solution Manager
... VOCs, drive the resolution of customer requirements, issues, and complaints, and improve customer satisfaction of the account dept. ... the account department based on customer requirements and development objectives of ...
Компания: Хуавей Текнолоджиз КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Senior Associate to Transfer Pricing
Senior Associate to Transfer Pricing Key responsibilities: ... department marketing events; Provision of support to Senior Staff in all ...
Компания: PricewaterhouseCoopersГород:Казахстан, Алматы
... Were currently seeking Project Finance Associate or Manager, experienced in Credit ... level. As our Project Finance Associate Manager, you will: Project Leadership: ...
Компания: KPMGГород:Казахстан, Алматы, проспект Достык, 180
Зарплата: Размещено:
almaty.hh.kz
Associate to Legal Consulting (Almaty)
... disciplines. You’ll help provide legal support to a wide array of ... in the future. As an Associate, youll work as part of ...
Компания: PricewaterhouseCoopersГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Специалист по маркетингу/Marketing Trainee
... Responsibilities1. AI & Communication Projects• Support in the development of an ... KZ launch, includingcommunication kits.• Support innovation activities across 10 countries, ... and other market insights.• Support PMR meeting coordination and follow- ...
Компания: BonduelleГород:Казахстан, Алматы, улица Жусупбек Елебекова, 10/1
Зарплата:
от 56000 до 58000 RUR
Размещено:
almaty.hh.kz
People Partner (HR) Specialist
... , providing expert advice, guidance and support • Support alignment and harmonization of local ... framework) working with People Partner • Support processes that drive internal movement offers and mobility • Support and coach leaders, manager and ...
Компания: “Novartis Pharma Services AG”, филиал в Республике КазахстанГород:Казахстан, Алматы, улица Курмангазы, 95
Зарплата: Размещено:
almaty.hh.kz
Customer Service Specialist
... arise during order processing; Managing customer orders from creation to warehouse ... . Требования: Experience in transport logistics Customer Service or relevant education is ...
Компания: АНКОР Центральная АзияГород:Казахстан, Алматы