Client Relations Manager (English-speaking markets)

  • Компания: IT Fusion
  • Город Казахстан, Алматы, проспект Аль-Фараби, 17к4Б
  • Зарплата: от 1200 до 2000 USD
  • Размещено: 2025-09-04 08:23:51

Описание

Company Overview:
We are an international consulting firm headquartered in Kazakhstan, working with clients across English-speaking markets. We are currently expanding our team and looking for a responsible and communicative Client Relations Manager to maintain long-term client relationships and ensure high-quality service delivery.

Key Responsibilities:

  • Communicate with clients via email and phone in English

  • Provide ongoing support and consultation to existing clients

  • Maintain client records using CRM tools and internal databases

  • Ensure client satisfaction and address inquiries promptly

  • Work towards achieving set performance metrics (KPIs)

Requirements:

  • English language proficiency — C1 or higher (both written and spoken)

  • Experience in communication with native English speakers (work, internships, education)

  • Strong business communication and writing skills

  • Confident user of PC, including Microsoft Excel

  • Strong soft skills: empathy, adaptability, emotional intelligence, perseverance

What We Offer:

  • Fixed schedule: Monday to Friday, 6:00 PM to 3:00 AM

  • Competitive salary: $1200 fixed base + performance bonuses

  • Office-based position in Almaty

  • Paid corporate training

  • Company-paid taxi after each shift

  • Paid sick leave

  • Monthly team events and activities

  • Clear opportunities for career growth and internal promotions

To Apply:

Please submit your CV and include:

  • Your current English level

  • A short paragraph describing your relevant experience (optional)

Откликнуться на almaty.hh.kz

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от 1200 до 2000 USD

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