WHAT YOU'LL BE WORKING ON Сustomer support - shift schedule (morning/evening) Transaction monitoring Monitoring of providers activity and malfunction Limit monitoring Alerting at the launch of new merchants and new solutions Allocating when providers are down and calculating potential losses Disabling of methods/acquirers upon request of colleagues Performing refunds at the request of the merchant and colleagues Requesting user documents WHAT YOU NEED TO SUCCEED IN THIS ROLE Exceptional verbal and written communication skills Strong analytical and problem-solving abilities Ability to think on your feet and provide effective solutions under pressure High sense of responsibility Previous experience in customer support, client services, or a related role would be a plus Previous fintech experience is an advantage Fluency in Russian and at least B2 of English WHAT WE OFFER An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us Work with coworkers who are passionate about their business Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees Remote type of work 20 days of vacation time; Latvian bank holidays; Sick leaves; Additional birthday day off Team building events and corporate parties.
You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture Powered by JazzHR
... will also define and deploy client support and service implementation strategies, including ... Health in the region and Client experience.Support periodic operational reviews with Clients ...
Компания: VisaГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Quality Control Specialist (Support Team)
... and offering tips for better client engagement. About You: Fluent in English (B2 or higher). 2+ years of experience in support role, with a focus on written communication (experience as a Quality Control Specialist would be a plus). Experience ...
Компания: SumsubГород:Казахстан, Астана
Зарплата: Размещено:
astana.hh.kz
Customer Success Manager
... to acquire new knowledge. Responsibilities:Client Support and Communication: Provide dedicated service and operational support to the assigned client base. Ensure the client’s interests ...
Компания: effieГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Client Operations Management & Support Specialist
... -commerce, and tech. As a Client Operations & Support Specialist, you’ll start by mastering core ... company that values your success Schedule: Full-time: 9:00 AM – ...
Компания: OUTSOURCE PROГород:Казахстан, Алматы, улица Николая Чаплина, 71/66
Зарплата:
от 500 до 2000 USD
Размещено:
almaty.hh.kz
Client Relationship Manager - CIS
... to high-value client segments, ensuring they receive prompt, efficient and effective support, as well as retention of ... desired outcomes by providing support and guidance on the client user journey. You will: Client Relationship Management Act as the ...
Компания: EXNESS Global LimitedГород:Казахстан, Куала-Лумпур, Kuala Lumpur City Centre
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astana.hh.kz
Client Solutions Manager - Global Business Solutions - Central Asia (Almaty based)
... and grow post-sale client relationships with advertisers from all verticals - Support and work closely with the ... to help them troubleshoot client issues during a campaign, provide market feedback, and support TikTok for Business product development - ...
... Connect client support is a subject matter expert within the function, providing excellent technical support and acting as a consultant across multiple Visa products in their area of responsibility.This role serves as a technical and functional specialist ...
Компания: VisaГород:, Kazakhstan,
Зарплата: Размещено:
kz.talent.com
Junior Customer Success Specialist
... Commercial Team.Junior Customer Success Specialist is a pivotal agent in the successful go-to-market of gfknewron. Actively servicing client users on trials and further ...
Компания: NielsenIQГород:, Алматы,
Зарплата: Размещено:
kz.talent.com
Customer Support Specialist
... for payment operations Document client inquiries, including problem descriptions, actions ... of experience as a customer support specialist in the FinTech industry Excellent ... Type: B2B Contract Working schedule: Shift-based, including both day and ...
Компания: Colibrix OneГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Lead Mechanical Engineer (Static Equipment)
... for plant technical support as well as Maintenance support Provides Mechanical engineering input into ... availability of the facilities. Support in identification of spare parts ... personnel on assets. Support in developing detailed equipment inspection ...
Компания: ЧКОО "КМГ Кашаган Б.В."Город:, Astana,
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kz.talent.com
Filtration Product Specialist
... future.Job scopeThe Filtration Product Specialist will be responsible for filtration aftermarket sales and technical support. They will identify business opportunities, generate leads and foster client relationship to meet or exceed ...
Компания: 309 FLSmidth Pty. Ltd.Город:, ,
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kz.talent.com
Filtration Product Specialist
... .Job scope The Filtration Product Specialist will be responsible for filtration aftermarket sales and technical support. They will identify business opportunities, generate leads and foster client relationship to meet or exceed ...
Компания: FLSmidthГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Chief Counselor of the Health and Well-being Department
... consultations according to the duty schedule and offering crisis psychological assistance. ... management, staff, and external bodies.Client orientation – building convenient and transparent psychological support services for students and staff. ...
Компания: Nazarbayev UniversityГород:, Astana,
Зарплата: Размещено:
kz.talent.com
QA Testing & Client Support for SaaS
... development opportunitiesAttractive salary & benefitsThe JobOur client is looking for a mid-level QA Testing & Client Support Specialist to be a critical member ... equivalent3+ years’ experience in providing client support for a technical product, preferably ...
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Зарплата: Размещено:
kz.talent.com
Client Partner- Global Business Solutions -Central Asia (Almaty based)
... landscape, a passion for client success, and a proven track ... programs and activations to support vertical growth and product targets. Minimum Qualifications - Proven professional experience in digital sales, client services, or account management at ...
Компания: TikTokГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Linux Support Engineer
... ? Join RapidSeedbox as a Linux Support Engineer and transform user experiences ... to reduce the volume of support tickets. Quality Assurance (QA) Contribution ... pm to 1 am CET schedule Proactive — You take action without ...
Компания: RapidSeedbox ltdГород:Казахстан, Астана
Зарплата:
от 1000 до 1300 USD
Размещено:
astana.hh.kz
Customer Support Quality Control (iGaming)
... for a Customer Support Quality Control Specialist with Thai or Vietnamese language, who will oversee the performance of the customer support team, ensuring high service quality ... in a flexible shift schedule as required.Additional InformationRemote workFull ...
Компания: RISKГород:, Astana,
Зарплата: Размещено:
kz.talent.com
Finance & Accounting Specialist
... Specialist: Legislative, other regulatory legal acts ... systems to support the work of more senior colleagues. Tasks could include purchasing materials, entering budgetary information, time and expense recording and similar. Work Schedule:Monday – Friday, 08 ...
Компания: KT&G GLOBAL KAZAKHSTAN (КЕЙ-ТИ-ЭНД-ДЖИ ГЛОБАЛ КАЗАХСТАН)Город:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
People Partner (HR) Specialist
... People Partner Specialist. Temporary outsourcing contract. Your responsibilities include, but not limited to (1 year contract): • Provide support and specific advice for operations ... MS Office Client-orientation, accuracy, attentiveness to details, ...
Компания: “Novartis Pharma Services AG”, филиал в Республике КазахстанГород:Казахстан, Алматы, улица Курмангазы, 95
Зарплата: Размещено:
almaty.hh.kz
QA Testing & Client Support for SaaS
... , and collaborating with developers and support staff to maintain high product ... a mid-level QA Testing & Client Support Specialist to be a critical member ... equivalent3+ years’ experience in providing client support for a technical product, preferably ...
Компания: FL DATAГород:, ,
Зарплата: Размещено:
kz.talent.com
Grant Management Officer
... Manager the incumbent provides operational support in relation to all grants ... view to assure quality assurance, support the quarterly quality assurance process. ... accountable delivery of services ensures client satisfaction and promotes the image ...
Компания: UNOPSГород:, Astana,
Зарплата: Размещено:
kz.talent.com
Supervisor to German Visa application center
... leader with positive attitude and client focused business driven approach Oversees ... key service and delivery metrics, Support colleagues through advice and mentoring, ... key service and delivery metrics, Support colleagues through advice and mentoring, ...
Компания: ТЛСконтакт КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Information systems specialist
... well as ensuring onsite technical support and training of users and ... Referent(s) for 2nd line support, as well as with external ... and Telecom and other office support equipment. Education Essential university (BS ...
Компания: ФИЛИАЛ АССОЦИАЦИИ ВРАЧИ БЕЗ ГРАНИЦ (ШВЕЙЦАРИЯ) В КАЗАХСТАНЕГород:Казахстан, Алматы
Зарплата:
от 750000 KZT
Размещено:
almaty.hh.kz
IT Support Manager
... and implement IT strategies that support the university’s academic and operational ... & Service Management Supervise the IT support team, ensuring timely, high-quality ... of progressive experience in IT support and infrastructure management. Proven experience ...
... ResponsibilitiesClient Impact•Lead complex client engagements across a range of ... technology solutions to unlock client value• Own senior client relationships from mid-level to ... recommendations that drive client value • Motivate the project delivery ...
Компания: Mastercard Data & ServicesГород:, Kazakhstan,
Зарплата: Размещено:
kz.talent.com
Client Success Manager
... expanding and looking for a Client Success Manager to maintain warm ... months of experience in sales, client support, or service-based communication -English ... sample scripts and product training -Shift schedule: 2 2 by agreement -Working ...
Компания: ITS BEAUTY WOMEN SALON CO.Город:Казахстан, Дубай
Зарплата:
от 650 USD
Размещено:
almaty.hh.kz
Customer Success Manager (Advanced English)
... Customer Success, Account Management, or Client Support role Background in insurance or ... time on Pacific Time (PT) schedule Career Growth:We invest in ... corporate training programs and support for professional development. Schedule:Monday to Friday, 21:00– ...
Компания: U Trust Insurance Agency LLCГород:Казахстан, Астана
Зарплата: Размещено:
astana.hh.kz
Retail marketing specialist for wholesale partners
... specific omni channel marketing needs. Support in the planning and gaining ... training, reports and required changes. Support the agreed promotional plan that ... excellence to maximize sell-out. Support seasonal sell in delivery through ...
Компания: adidas KazakhstanГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Specialist Omnichannel WHS KAZ
... specific omni channel marketing needs. ·Support in the planning and gaining ... excellence to maximize sell-out. ·Support seasonal sell in delivery through ... reporting across omni channel executions. ·Support on training to the Back ...
Компания: AdidasГород:, Алматық,
Зарплата: Размещено:
kz.talent.com
Specialist Omnichannel WHS KAZ
... specific omni channel marketing needs.· Support in the planning and gaining ... global and local moments.· Support high level execution of the ... excellence to maximize sell-out.· Support seasonal sell in delivery through ...
Компания: adidasГород:, Алматық,
Зарплата: Размещено:
kz.talent.com
HR/HSE specialist
... Safety, and Environment (HSE) specialist. Apply today and join us ... working hours, timesheets, vacation schedule. Handle reporting for HR and ... As HR HSE specialist you have to have the ... of experience in HR support or administration, and in Health, ...
Компания: Ново НордискГород:Казахстан, Алматы, проспект Абая, 42
Зарплата: Размещено:
almaty.hh.kz
Accounting Jr. Specialist
... Specialist experience Professional Knowledge The following ... to support the work of more senior colleagues. Tasks could include purchasing materials, entering budgetary information, time and expense recording and similar. Work Schedule:Monday – Friday, 08 ...
Компания: KT&G GLOBAL KAZAKHSTAN (КЕЙ-ТИ-ЭНД-ДЖИ ГЛОБАЛ КАЗАХСТАН)Город:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Customer Service Specialist (German Speaker)
... Development and take Any Language Support for granted with Consistent Quality ... Something Amazing togetherThe RoleCustomer Service Specialist German Speaker (Remote)Application Deadline: ... or latermacOS 13 or laterWork Schedule (CET Time Zone)Monday to ...
Компания: TalentWorldGroup Plc.Город:, ,
Зарплата: Размещено:
kz.talent.com
HR/HSE Specialist
... (Almaty) and provides support to CEM (CA, CAU, Mongolia) ... health and well-being.Support HR projects and personnel events ... Accounting.QualificationsAs HR HSE specialist you have to have the ... of experience in HR support or administration, and in Health, ...
Компания: Novo Nordisk A/SГород:, Kazakhstan,
Зарплата: Размещено:
kz.talent.com
Heavy Lift/OOG Specialist (Project Logistics Industry)
... team as an HL OOG Specialist (Project Logistics Department) in our ... challenges.- Ensure high levels of client satisfaction and repeat business by ... to build and maintain strong client relationships. Preference to the candidates ...
Компания: AsstrAГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Heavy Lift/OOG Specialist (Project Logistics Industry)
... team as an HL OOG Specialist (Project Logistics Department) in our ... challenges.- Ensure high levels of client satisfaction and repeat business by ... to build and maintain strong client relationships. Preference to the candidates ...
Компания: AsstrAГород:, Atyrau,
Зарплата: Размещено:
kz.talent.com
Heavy Lift/OOG Specialist (Project Logistics Industry)
... team as an HL OOG Specialist (Project Logistics Department) in our ... challenges.- Ensure high levels of client satisfaction and repeat business by ... to build and maintain strong client relationships. Preference to the candidates ...
Компания: AsstrAГород:, Aktau,
Зарплата: Размещено:
kz.talent.com
HR/HSE Specialist
... (Almaty) and provides support to CEM (CA, CAU, Mongolia) ... health and well-being.Support HR projects and personnel events ... Accounting.QualificationsAs HR HSE specialist you have to have the ... of experience in HR support or administration, and in Health, ...
Компания: Novo NordiskГород:, Almaty,
Зарплата: Размещено:
kz.talent.com
Amazon Reimbursement Specialist
... Reimbursement Specialist (Office-based, Night Shift – Almaty) Company: GMY Consulting Group Location: Almaty, Kazakhstan (Office-based – please specify district) Employment Type: Full-timeSchedule: Night shift, ... schedule, please submit your resume with ...