At LeverX, we have had the privilege of delivering 1,500+ projects. With 20+ years in the market, our team of 2,200+ is strong, reliable, and always evolving: learning, growing, and striving for excellence.
We are looking for a Technical Support Engineer to join us. Let’s see if we are a good fit for each other!
Requirements:
3+ years in technical support, customer success, or similar client-facing roles.
Familiarity with Java 17 and Spring Boot 3.
Experience with RESTful APIs, webhooks, and other integrations, including testing, debugging, and automating API workflows.
Knowledge of logging and monitoring tools (e.g., Kibana, Grafana).
Customer-focused mindset and ability to stay calm under pressure. Ability to work effectively with global teams.
Willingness to handle minor development fixes. Continuous learning mindset — eager to expand skills and product knowledge.
English B2+.
Nice-to-have skills:
Hands-on experience with ServiceNow.
Familiarity with CI/CD pipelines and DevOps tools.
Experience with Kafka or event-driven systems.
Knowledge of any cloud platform (AWS, GCP, Azure).
Understanding of microservices and distributed systems.
Experience with authentication standards (OAuth, SAML, etc.).
Responsibilities:
Serve as the first point of contact for customer issues, providing 1st and 2nd level support.
Communicate clearly and professionally with clients and end-users.
Troubleshoot, analyze, and resolve complex and technical issues while delivering exceptional support in a timely manner.
Collaborate with engineering and product teams to escalate and resolve advanced cases.
Develop and maintain technical documentation, FAQs, and knowledge base articles.
Identify and implement process improvements to enhance the customer experience.
Build deep expertise in the product domain from both business and technical perspectives.
Обязанности: Работа в сфере технической поддержки наших клиентов в СНГ регионеВ основном посредством удаленного обслуживания, иногда требуется присутствие на проекте заказчика Знание английского языка для сотрудничества с нашими отделами разработки и ...
Компания: Axess Kazakhstan (Аксесс Казахстан)Город:Казахстан, Алматы, Медеуский район, улица Керей-Жанибек Хандар, 558/1
Зарплата:
от 350000 до 400000 KZT
Размещено:
almaty.hh.kz
Technical Support Engineer (L1-L2)
... We’re looking for a Middle Technical Support Specialist to provide L1–L2 support to internal employees with technical issues, managing accounts and access ... a 1st and 2nd-line Technical Support Engineer Basic knowledge of Linux command- ...
Компания: QICГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
RF Engineer
... Responsible for customer engineer training. Business skill requirements: 1. Effective communication: Effectively communicate with junior-level customers about technical solutions, project plans, and progress, and obtain customer support and recognition. 2 ...
Компания: Хуавей Текнолоджиз КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Technical Support Engineer (L2)
Andersen is hiring a Technical Support Engineer (L2) for a Media & Telecom ... delivering continuous, high-quality support for end-users and technical teams, with the goal of ... ). Must-haves:- Experience in technical support for 4+ years.- Solid experience ...
Компания: AndersenГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
After Sales Technical Support Engineer
... documents to local service partner. Technical evaluation for service partner and engineer: engineer qualification evaluation, daily test, and ... above phone or electrical devices technical support experience. Fluent English for daily ...
Компания: СЯОМИ ТЕХНОЛОДЖИС КАЗАХСТАНГород:Казахстан, Алматы, проспект Жибек Жолы, 135
Зарплата:
от 700000 до 1000000 KZT
Размещено:
almaty.hh.kz
RF Engineer
... Responsible for customer engineer training. Business skill requirements: 1. Effective communication: Effectively communicate with junior-level customers about technical solutions, project plans, and progress, and obtain customer support and recognition. 2 ...
Компания: Хуавей Текнолоджиз КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Customer Support Engineer (no calls)
Мы ищем Customer Support Engineer для работы по графику ... looking for a Customer Support Engineer to work 5 2 from ... : Provide expert level support for our clients on complex ... English. Provide customer support through messaging platforms, analyze reported ...
Компания: Connectivity Solutions (Коннективити Солюшнз)Город:Казахстан, Алматы, улица Тимирязева, 28В
Зарплата: Размещено:
almaty.hh.kz
Junior Support engineer
В нашей команде вам предстоит: Своевременный контроль и быстрое реагирование на возникшие проблемы пользователей при эксплуатации информационных систем; Бесперебойная и качественная техническая поддержка и сопровождение техники и оборудования; ...
Компания: MAGNUMГород:Казахстан, Алматы
Зарплата:
от 270000 KZT
Размещено:
almaty.hh.kz
IT Support Engineer
Обязанности: 1. Приём и регистрация обращений пользователей — Работа с заявками через систему тикетов (Jira, Redmine и др.), электронную почту, мессенджеры или по телефону. — Фиксация инцидентов, запросов и обращений в систему учёта. 2. Первичная ...
Компания: SAPA TechnologiesГород:Казахстан, Алматы, улица Зеина Шашкина, 24
Зарплата:
от 300000 KZT
Размещено:
almaty.hh.kz
Support engineer
... бизнес-процессами. Сейчас мы ищем Support Engineer.Чем предстоит заниматься:— Тестирование входящих ...
Компания: OpenHCГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Senior Network Security Engineer
... tools. Senior Network Security Engineer will work closely with other ... documentation and demonstrations Support and development of the network ... of the solution architecture, technical tasks, other technical project operational documents. Experience: At ...
Компания: Неткрэкер Текнолоджи КазахстанГород:Казахстан, Алматы, проспект Назарбаева, 223блок2Б
Зарплата: Размещено:
almaty.hh.kz
Wireless Engineer
... service engineer for engineering project delivery. Be able to handle various basic technical problems. 2. Be responsible for wireless maintenance engineers, perform maintenance and fault analysis on 2G 3G 4G 5G and OMC wireless products, and support ...
Компания: Хуавей Текнолоджиз КазахстанГород:Казахстан, Алматы, проспект Достык, 210Б
Зарплата: Размещено:
almaty.hh.kz
Support engineer
... бизнес-процессами. Сейчас мы ищем Support Engineer.Чем предстоит заниматься:— Тестирование входящих ...
Компания: OpenHCГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Support Engineer
Responsibilities: Support customers with Microsoft products like ... a managed services or IT support environment is a plus, Motivation, ...
Компания: SoftwareONE Kazakhstan (СофтвареУан Казахстан)Город:Казахстан, Алматы, улица Алишера Навои, 208/8
Зарплата: Размещено:
almaty.hh.kz
Technical Consultant
... to shape client solutions and support sales through technical engagement. Tasks to solve Analyze ... ; Analyze and prepare all required technical and commercial documentation; Maintain appropriate ...
Компания: GROUP-IB TSHKГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Technical homologation specialist
... of Company. Downloading and verification technical data from corporate vehicles database. Applying application to Certification authority. Uploading data into the electronic passport system. Conduct and support vehicles and spare parts in ...
Компания: Тойота Мотор КазахстанГород:Казахстан, Алматы, проспект Достык, 232
Зарплата: Размещено:
almaty.hh.kz
Legal Counsel, Central Asia (CEAS) Region
... to arbitration or litigation procedures. Support of various in-house disciplines (project management, engineering, supply, construction).• Interest to understand technical correlations including understanding of interfaces ...
Компания: Метсо КазахстанГород:Казахстан, Алматы, Алмалинский район, улица Жамбыла, 100
Зарплата: Размещено:
almaty.hh.kz
IT Support & Product Development Specialist (Junior Level)
... or higher. Preferred Experience in technical support or customer success (including internships); ...
Компания: Jet Finance (ТОО Mogo Kazakhstan)Город:Казахстан, Алматы, проспект Назарбаева, 269А
Зарплата: Размещено:
almaty.hh.kz
Supply Engineer
... for a detail-oriented Supply Engineer to join our team. In ... procurement, supply chain, or engineering support (construction, manufacturing, or related industries). Ability to read and interpret technical drawings. Strong organizational skills with ...
Компания: Crystalia Glass LLCГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Full Stack Engineer
... looking for a foundational engineer to help us build the ... As a Full Stack Engineer, you wont just be writing ... pragmatic and product-minded engineer who thrives on autonomy and ... projects and make key technical decisions. Fully Remote: Work from ...
Компания: OVERMIND TECHNOLOGY LTDГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Biologicals Market Developer
... yield quantity and quality Provide technical support to Sales Representatives, partners and ... you are a proactive agricultural engineer with a passion for driving ... 3 years of experience in technical sales responsibilities with the crops ...
Компания: Кортева Агрисаенс КазахстанГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
IT Service Desk Team Lead
... and or Level 2 support). Assign tasks and monitor SLA compliance and incident priorities. Escalate and resolve complex technical issues. Ensure high-quality service ... experience in managing a technical support team.• Experience with ticketing systems ( ...
Компания: Deloitte DKUГород:Казахстан, Алматы, проспект Аль-Фараби, 36
Зарплата: Размещено:
almaty.hh.kz
Tech Lead, Platform Architecture (AWS)
... Architecture, you will be the technical cornerstone of our engineering team. ... a strategic thinker with deep technical expertise who can lead a ... . You will mentor engineers, drive technical strategy, and make critical architectural ...
Компания: INVESTBANQ TECH LAB LIMITEDГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Cluster SBU Marketing Manager
... country, ensuring they drive and support the regional strategic objectives for ... the cluster country. Applies core technical and professional knowledge to identify ... across everything we do. We support all staff to make sure ...
Компания: BRITISH COUNCIL (KAZAKHSTAN) (БРИТИШ КАУНСИЛ (КАЗАХСТАН))Город:Казахстан, Алматы
Зарплата:
от 685500 до 840000 KZT
Размещено:
almaty.hh.kz
Network Engineer
... looking for an experienced Network Engineer to design, implement, and maintain ... Mentor junior network engineers and support knowledge sharing Coordinate with users ... or higher Able to read technical documentation and communicate with users ...
Компания: Филиал Общества с ограниченной ответственностью ГЛОВИС РУС в Республике Казахстан в городе АлматыГород:Казахстан, Алматы, комплекс Нурлы-Тау
Зарплата: Размещено:
almaty.hh.kz
IT Engineer
Responsibility: Deployment and support of OpenStack clouds and Ceph ... only on L1 and L2 technical support levels, but on the level ... 3 years of IT DevOps Engineer related experience. At least 2 ...
Компания: Неткрэкер Текнолоджи КазахстанГород:Казахстан, Алматы, проспект Назарбаева, 223блок2Б
Зарплата: Размещено:
almaty.hh.kz
Lead Engineer (Microsoft)
... an experienced and proactive Lead Engineer to oversee our global Windows ... strong project manager, and a technical expert who can drive innovation ... , and Certificate Services. Manage and support enterprise messaging systems based on ...
Компания: Неткрэкер Текнолоджи КазахстанГород:Казахстан, Алматы, проспект Назарбаева, 223блок2Б
Зарплата: Размещено:
almaty.hh.kz
Mechanical Engineer (Static Equipment)
... & Reactors, Piping supports & auxiliary structures. Technical education - Mechanical engineer Relevant work experience - not less ...
Компания: СтамгазстройГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Junior Porject Engineer
... study of information, technical data, indicators and work results, ... calculations - Conducts examination of technical documentation, - Carries out supervision and ... standards Requirements: - Higher technical education or professional background (mechanical ...
Компания: GlobalinkГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Mechanical Engineer Static Equipment
... , client specifications, and safety standards. Support procurement by evaluating vendor offers and providing technical clarifications. Coordinate with process, piping, ...
Компания: Seingim KazakhstanГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Helpdesk Specialist
... in Almaty, Kazakhstan. Key Responsibilities: Technical Support & Troubleshooting: Provide first-line support for hardware, software, and network ...
Компания: KT&G GLOBAL KAZAKHSTAN (КЕЙ-ТИ-ЭНД-ДЖИ ГЛОБАЛ КАЗАХСТАН)Город:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Geologist
... point of contact for customer technical issues, questions and escalations. This will include liaising with Orica support, product owners, architects, developers and ...
Компания: Орика-Казахстан, АОГород:Казахстан, Алматы, проспект Достык, 232
Зарплата: Размещено:
almaty.hh.kz
Senior Antifraud Data & Process Analyst
... . Work closely with technical and operational teams to review and optimize Standard Operating Procedures (SOPs), implementing data-driven approaches. Support cross-team workshops and build ... and comprehensive analysis. Support integration of new tools or ...
Компания: inDriveГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Geologist
... point of contact for customer technical issues, questions and escalations. This will include liaising with Orica support, product owners, architects, developers and ...
Компания: Орика-Казахстан, АОГород:Казахстан, Алматы, проспект Достык, 232
Зарплата: Размещено:
almaty.hh.kz
Data Analytics Engineering
... specialists ready to face complex technical challenges and work with the worlds leading clients. Support from experienced mentors. We will ... well to pass the technical interview and advance to the ... grow your expertise. Group support. Attend daily group Q&A ...
Компания: Epam Kazakhstan (Эпам Казахстан),ТООГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
Support Specialist
... environment, and who has a technical background in the geosciences. Responsibilities: Provide online Technical sales & workflow presentations to clients Customer Technical Support (phone, email) including possible calls ...
Компания: ROGIIГород:Казахстан, Алматы, улица Ауэзова, 175/1
Зарплата: Размещено:
almaty.hh.kz
Customer Support Specialist
... , rules). Requirements: Experience in customer support (experience in written communication channels ... field of customer consulting and support. Fluent oral and written communication ... of paid sick leave to support your health and recovery when ...
Компания: The Open PlatformГород:Казахстан, Алматы
Зарплата: Размещено:
almaty.hh.kz
DevOps Engineer
... , frontend, and security teams to support smooth development, deployment, and maintenance ... incident response protocols. Requirements & Experience: Technical Expertise: Proven experience as a DevOps Engineer with a focus on cloud ...
Компания: ӘСЕМБЕКОВ А.М.Город:Казахстан, Алматы, улица Навои, 208/8
Зарплата:
от 900000 до 1000000 KZT
Размещено:
almaty.hh.kz
Junior QA Automation Engineer (JavaScript)
... hiring a Junior QA Automation Engineer (JavaScript) for a project with a global insurance company in Germany. Our customer is a world leader in insurance and B2B2C support, which offers global solutions that ...